Contact Kaarcar
At Kaarcar, we value open communication and are here to assist you with any questions, concerns, or feedback you may have. Whether you need support regarding our products, services, or your recent purchase, our dedicated team is ready to help. Below, you’ll find various ways to reach out to us. We look forward to hearing from you!
Contact Information
Physical Address
Although we operate primarily online, if you need to send us any documents or correspondence, please use our mailing address:
- Kaarcar Headquarters CO-WORKING, FDCW0979, Compass Building, Al Shohada Road, 0000, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, U.A.E
Customer Support Hours
Our customer support team is available during the following hours:
- Monday to Friday: [10:00 AM to 6:00 PM]
- Saturday: [10:00 AM to 6:00 PM]
- Sunday: Closed
If you contact us outside of these hours, we will respond as soon as possible on the next business day.
Frequently Asked Questions (FAQs)
General Questions
At Kaarcar, we offer a diverse range of vehicles, including sedans, SUVs, trucks, and luxury cars. Our inventory features both new and used vehicles, catering to various preferences and budgets. You can explore our full range of vehicles on our website.
To apply for financing, you can complete our online financing application form available on our website. You will need to provide personal and financial information, including your income, employment details, and credit history. Our finance team will review your application and contact you with the next steps
Our return policy allows for the return of vehicles within a specified period, usually 7-14 days, subject to certain conditions. The vehicle must be in its original condition, with no modifications or damages. For detailed information on our return policy, please refer to the terms outlined in our sales agreement or contact our customer support team.
Technical Support
If you need to reset your account password, visit the “Forgot Password” link on the login page. Enter your registered email address, and you will receive a password reset link. Follow the instructions in the email to create a new password.
If you’re having trouble accessing your account, ensure that you are using the correct username and password. If you’ve forgotten your password, use the “Forgot Password” feature to reset it. If you continue to experience issues, please contact our technical support team for assistance.
Sales Inquiries
To obtain a quote on a vehicle, visit the vehicle listing page on our website and click on the “Request a Quote” button. Fill out the form with your contact information and vehicle details. Our sales team will review your request and provide you with a customized quote.
Yes, we offer vehicle trade-ins. If you have a vehicle you’d like to trade in, fill out the trade-in form on our website with details about your current vehicle. Our team will evaluate your vehicle and provide you with an estimated trade-in value.
Connect with Us
Feedback and Suggestions
We welcome your feedback and suggestions on how we can improve our services. Your input is invaluable in helping us provide the best possible experience. Please share your thoughts with us using the feedback form.
Conclusion
At Kaarcar, we are dedicated to providing exceptional customer service and support. Whether you have a question about our products, need assistance with a purchase, or just want to provide feedback, we are here to help. Contact us today, and let us know how we can assist you!
Thank you for choosing Kaarcar. We look forward to serving you.